Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Response Guarantee

  • Our crew of qualified professionals will try their best to reply to your service needs in about 1 hour. If, however, the situation you have experienced demands the assistance of the Admin =Dept,= we’ll address the ticket to the person on shift and will submit a comment to inform you.

  • Top quality support service
  • Professional Customer Support Service

  • We will offer you 24x7x365 technical support by using a turbo–fast ticketing application incorporated into your Control Panel. You’re able to e–mail us anytime about any of the programs that come pre–installed on your virtual server, this includes the chosen Linux distribution, the server admin panel and our in–house made Hosting Control Panel.

  • Intuitive help center
  • An Intuitive Help Zone

  • In the Hosting Control Panel that is provided completely free with the virtual server, you will find an educational Help zone, that features everything you need to be informed on when running your websites and software packages. We have introduced a wide selection of how–to content articles and video training that show the standard web site managing duties in an easy to comprehend manner.