Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • The Help Center built into your Hosting Control Panel features a collection of help articles and frequently asked questions. Aimed toward solving any common problem that you might face, they are compiled by our support team of knowledgeable techs.

  • Top quality support service
  • How–To Video Clips

  • We have compiled a collection of step–by–step video tutorials that detailedly display how you can tackle a common issue connected to your Linux shared website hosting service account. You will find the educational videos in the Help Center.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • Our semi–dedicated servers are backed up by a 24/7/365 customer service and include a sixty–minute ticket response guarantee. Our expert tech support engineers will be online for you night and day and will rectify any issue that you may encounter within maximum 60 minutes after the trouble ticket submission. In most instances, a reply will be provided to you within twenty minutes.