A 99.9% Server Uptime
We have set up our shared website hosting system using reliable hardware components and heavily tweaked software. Our sysadmins have installed a modified version of SELinux on each of our servers to guarantee maximum security and reliability. We’ve set up several DDoS prevention mechanisms combined with highly effective firewall programs to make sure our internal network is invincible and safe.
Our Linux shared website hosting service plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you select, our guarantee stays the same.
A 99.9% Network Uptime
To be able to supply a quality web hosting service, you can hardly lean on the default network configuration in a datacenter. We’ve built our own custom network so as to ensure an extra–fast connection speed with the rest of the world.
And because of this, no matter which data centers you opt for: our data center in US, our data center in UK, in our data center in FI, in our data center in Eastern Europe or our data center in AU, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee applies to all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are not content with our services, or if you find them insufficient, or if you decide that you must have a Linux VPS web hosting service rather than a cloud hosting plan – you will receive a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you will continue to maintain complete control of your domain names even when you close your account with us.
24/7 Technical Support
We’ve diligently chosen each member of our 24x7 support staff to ensure that we can offer the very best client support you can get. Each one of our technicians has several years of experience dealing with web hosting accounts behind his back, hence they know very well what they are doing. Plus, they are at your disposal 24–7 – you’ll be able to contact them at any time and they will get back to you as fast as possible.
Their average support ticket response time is well under twenty minutes, whilst with other web hosting firms you are forced to wait around for days. Besides, we offer a 1–hour response time guarantee. No matter what happens, your enquiries will be replied to in less than an hour.